Withdrawal

Cancellation

Consumers have a fourteen-day withdrawal.

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Flying Bird Tea Company, Anna Wagner, Nyar u. 10, 1072 Budapest, Hungary / info@flyingbirdteahouse.com, phone: +36 (70) 601 3110 ) by means of a clear statement about your decision to withdraw from this contract. Please give the following details for the cancellation:

– Name of purchased goods or services

– Date of order, Date of receive

– Name of the customer

– Address of the customer

– Signature of the consumer (photo)

– Photo of damaged or wrong products

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have received the goods back or until you have provided proof

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days. We bear the cost of returning the goods. You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.